Quality, Safety and Control Objectives

QUALITY PRINCIPLES

Customer satisfaction by ensuring and maintaining their trust by providing goods and services following their needs and expectations.

Continuous improvement by carrying out internal and external audits, and the appropriate reception of the PQRF (Claims).

The training of employees so that they can contribute effectively to the operation of the Integrated Management System.

Compliance with the legal provisions applicable to the development of the Company's activities.

The creation of effective communication channels with our employees, contractors, customers, and other interested parties to properly manage their needs and expectations.

PRINCIPLES OF ENVIRONMENTAL PROTECTION

The protection of the environment through the prevention of pollution, and compliance with the applicable legal provisions.

The management of waste generated following applicable environmental and legal requirements.

The creation of environmental awareness through training programs that inspire our employees to develop activities to protect and care for the environment.

PRINCIPLES OF OCCUPATIONAL SAFETY AND HEALTH

Safety and health by preventing work-related injuries, illnesses, incidents, and accidents by providing safe and healthy working conditions.

The treatment of risks through prevention, detection, and applying corrective actions.

The development of a favorable labor relations environment based on equal opportunities, respect for diversity, and facilitating free communication at all levels. Preserving the physical and emotional integrity of our employees, rejecting acts of discrimination, gender violence, harassment and sexual harassment.

The promotion of respect for ethnic differences, beliefs, customs and cultural realities of the communities and social groups where work activities will be carried out.